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IP address of the local computer and any port number say between 2000 and 65535. You can
find out the IP address of a Windows 2000 computer from the Local Area Connection shortcut
when you select Network and Dial-up Connections. (the ipconfig command-line utility can also
help).
2. Decide whether Server Administrators are to be validated by SurfStatsLive itself, the local
Windows (SAM) user database (present on any Windows 2000/2003 computer) OR centrally,
by a Windows 2000 domain. SurfStatsLive, the local OR Windows 2000 domain database will
be the Authentication Provider for the SurfStatsLive Reporting Service. This is set up in the
Global Setup application (after installation). Note that the SurfStatsLive Reporting Service
validates Profile Administrators and SurfStatsLive users, so Profile Administrators and
SurfStatsLive users are not validated in the same way as Server Administrators.
3. If you are not using SurfStatsLive authentication for Server Administrators decide to which
group (locally in Windows user database OR on the Windows 2000 domain depending on the
choice of the Authentication Provider) users should belong to, to be able to log in as Server
Administrators. Decide which users should perform the role of Server Administrators; make
sure their user accounts have been added to the group chosen. The type of Windows group
should be a local or domain local/global group, depending on the Authentication Provider
chosen. The user accounts can be set up later, but at this stage ensure at least that you have
made a decision on the group to be used and that the group exists. The local group
Administrators is recommended for local authentication, Domain Admins for domain
authentication. Use the Windows Computer Management tool (local) or the Active Directory
Users and Computers tool (on domain) to create group (or use existing group), create users
(or use existing users) and to add users to the selected group.
Backup up your system
It is recommended to always make a backup of your system before installing any new
application. Also create a backup of your IIS configuration. To do this run Internet Services
Manager, right-click on the server and select Backup/Restore Configuration. Then perform the
backup from the Configuration Backup/Restore screen that is displayed.
Installing from Terminal Services
If you are planning to install SurfStatsLive on a server running Terminal Services, from a
Terminal Services client it may happen that the Global Setup application (which runs directly
after installation) cannot initialize the SurfStatsLiveComPlus components. The reason for this is
that no user is logged in at the Terminal Services server so the components have no user
context to execute under. There are three possible solutions to this (choose one):
Install SurfStatsLive on the Terminal Services server (easiest), not from a Terminal
Services client.
Go to the Terminal Services server and log in as a user with administrative rights, then
perform the installation from the Terminal Services client.
Install SurfStatsLive from the Terminal Services Client. At the end of the SurfStatsLive
installation the Global Setup application would not be able to initialize the SurfStatsLive
components. Quit the Global Setup application. Set up the identity of the
SurfStatsLiveComPlus package from the Terminal Services client (refer to the section
Important After Installation Issues on how to do this). Then (from the Terminal Services